AnalysisOfficial
service-triage
Audit customer service triage systems for ticket routing, classification, and SLA compliance. Use when you need to evaluate ticket auto-classification accuracy, priority scoring models, skill-based routing logic, escalation pathways, sentiment analysis integration, SLA breach management, first-contact resolution rates, queue health, customer effort scoring, or resolution prediction. Covers Zendesk, Salesforce Service Cloud, Freshdesk, ServiceNow, and custom ticketing platforms using ITIL incident management frameworks.
v2.0.0New
Signing
SignedSLSA L2- Signed by
- skills-hub.ai distributor
- Method
- Distributor-signed by skills-hub.aiCryptographically signed by the skills-hub.ai distributor key at publish time.
- Signed
Install this skill
Run this command in your terminal. No account required — it auto-detects your AI tool and installs the skill file.
npx @skills-hub-ai/cli install service-triageOr download directly:
Browse all CLI commands →Setup by platform
Install
One-click setup for your editorRun in your project root
npx @skills-hub-ai/cli install service-triage --target claude-codeInstructions
Security
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