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discover-journey-map

by PM Triple Diamond

Maps a customer journey across stages, touchpoints, emotional curve, pain points, and moments of truth into a markdown artifact with an optional mermaid timeline or flowchart. Use when synthesizing existing research into the shape of a customer's experience, end-to-end or for one phase. Without research signal yet, run discover-interview-synthesis or measure-survey-analysis first; refuses to fabricate emotional or behavioral data.

v1.0.4New
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Install this skill

Run this command in your terminal. No account required — it auto-detects your AI tool and installs the skill file.

npx @skills-hub-ai/cli install pm-triple-diamond-discover-journey-map
Or download directly:
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Setup by platform

Claude Code

~/.claude/skills/<skill>/SKILL.md

Setup guide →

Install

One-click setup for your editor

Run in your project root

npx @skills-hub-ai/cli install pm-triple-diamond-discover-journey-map --target claude-code

Instructions

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Frequently asked questions about discover-journey-map

What does the discover-journey-map skill do?

Maps a customer journey across stages, touchpoints, emotional curve, pain points, and moments of truth into a markdown artifact with an optional mermaid timeline or flowchart. Use when synthesizing existing research into the shape of a customer's experience, end-to-end or for one phase. Without research signal yet, run discover-interview-synthesis or measure-survey-analysis first; refuses to fabricate emotional or behavioral data. It's a reusable SKILL.md instruction set that loads into your AI coding assistant on demand, no prompt engineering, no copy-pasting every session.

How do I install the discover-journey-map skill?

Run `npx @skills-hub-ai/cli install pm-triple-diamond-discover-journey-map` from your terminal. The CLI writes the SKILL.md to the correct location for your AI tool (e.g. ~/.claude/skills/pm-triple-diamond-discover-journey-map/ for Claude Code or ~/.cursor/skills/ for Cursor with --target cursor) and adds it to your project's .skills.json lockfile.

Which AI tools does discover-journey-map work with?

discover-journey-map runs in Claude Code. It follows the open Agent Skills standard (SKILL.md), so the same skill works in every supported tool without modification.

Is the discover-journey-map skill free?

Yes. Every skill on skills-hub.ai is free and open-source. There are no premium tiers, paywalls, or usage limits. You only pay for whatever AI assistant you're already using.

How do I use discover-journey-map after installing it?

In Claude Code, type `/pm-triple-diamond-discover-journey-map` (or whatever slash command the skill registers) and the AI follows the skill's instructions immediately. You can also reference it by name in natural language, your AI loads the skill into context when relevant.

Can I share the discover-journey-map skill with my team?

Yes. Commit your project's .skills.json lockfile and teammates run `npx @skills-hub-ai/cli install` (no args) to install every skill at the exact version you pinned. Organization-scoped installs work via skills-hub.ai organizations.