chief-customer-officer-advisor
Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS team org evolution (CS vs Support vs AM distinctions). Use when designing retention strategy, segmenting customers for differential investment, sizing CS team, or sequencing CS hires. Strategic only — does not duplicate engineering/business-growth tactical skills.
Unsigned — install at your own risk
This skill has no cryptographic signature attached. We can't verify the contents match what the publisher intended.
Install this skill
Run this command in your terminal. No account required — it auto-detects your AI tool and installs the skill file.
npx @skills-hub-ai/cli install alirezarezvani-chief-customer-officer-advisorSetup by platform
Install
One-click setup for your editorRun in your project root
npx @skills-hub-ai/cli install alirezarezvani-chief-customer-officer-advisor --target claude-code